Review policy

I'd love to tell you everything about reviews and ratings for Cora's Knit Knacks. How I collect them and how I handle them.

When you buy a product online reviews and ratings are super important. They show you what to expect from a product or webshop. What the experience of previous customers is. But it is important that Cora's Knit Knacks handles these well. 

Only after an actual order

You will only get a request for a review after you've placed an order. A few days after shipping your order you'll get a request to share your experience. This email is send through a third party company called WebwinkelKeur. They send this email on behalf of Cora's Knit Knacks.

Sharing your experience isn't mandatory and you can also unsubscribe from the WebwinkelKeur emails. But I would love it if you could let me know how you've received your order and what your experience shopping with me was. Because it will let others know how it was, but also helps me to further improve my services. Leaving a review is super simple, you can just click on the stars in the email and that's it!

Webshop and product reviews

In the email you see a difference between a review about Cora's Knit Knacks as webshop and the products. The webshop rating has to do with my service, while the product reviews relate to the ordered product (i.e. crochet pattern or yarn).

All available product reviews and ratings that are visible on Cora's Knit Knacks are also collected through the verified system of WebwinkelKeur. 

WebwinkelKeur

It's important to me that the reviews and ratings give a clear and honest view of my products and my service. That's why reviews about Cora's Knit Knacks are impartially managed by WebwinkelKeur.

WebwinkelKeur takes measure to make sure all the reviews listed are true and verified. On the website of WebwinkelKeur you can read how they can make this guarantee. 

Another important note is that my customers are not being rewarded for writing reviews. There is no offers, coupons, money off or other gifts given in exchange for writing reviews or giving ratings.